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There could be several reasons why you are receiving this error. Please check the following list of possibilities: 1. You may have entered your Username and/or Password incorrectly. SOLUTION: Please click "Try to sign in again" above. 2. You may not have signed up for a YourFans.com account. SOLUTION: Please click "Signup" above. 3. If you have a new account, it may not yet be approved. SOLUTION: Please wait for approval Email. 4. If you have a new account, you may need to activate it first. SOLUTION: If approved, please check your Email for activation instructions. 5. You may have forgotten your Username and/or Password. SOLUTION: Please click on the "Forgot Username or Password?" link above. 6. You may have made too many requests (security feature). SOLUTION: Please see "Question # 1" in the notes below. 7. Your account may have been locked, suspended, or terminated. SOLUTION: Please see "Question # 1" in the notes below.

Question # 1: I think that my account is locked/suspended/terminated, what do I do? A: Please Email yf-pass@yourfans.com with the following: 1. Your Username (or what you think it might be) 2. Your Password (or what you think it might be) 3. Your real first and last name. 4. The ZIP code you used during sign-up 5. The Email address you used during sign-up We require this information to help confirm your identity and to protect the celebrities and you, our members. If you do not provide all the required information, we will not process your request. We reserve the right to deny your request for security reasons.

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